We’re happy to accept returns for unworn (you may try them on over underwear) and unwashed apparel. Our standard return windows are:
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- Refunds: within 14 days of receiving your order
- Exchanges or store credit: within 30 days of receiving your order
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For orders placed between 11/15 and 12/25, the return window for exchange and store credit is extended to 60 days.
Items that have been washed or worn on the bike cannot be accepted. For our full return policy, click here.
We’re unable to process exchanges for international orders due to higher shipping and duties costs, but we will gladly accept returns.
Some items are not eligible for return; any exclusions will be noted in the product description.
Did we ship you the wrong item? Please contact us first so we can make the correction.